Agreement to These Terms

These Terms of Service govern your use of VPS Hosting services provided through SohoCloud Store at www.sohocloud.store. By placing an order, purchasing a VPS plan or using a SohoCloud service, you acknowledge that you have read and accepted these Terms.

VPS Hosting Services

SohoCloud Store provides VPS Hosting services with configurations that may include allocated CPU, RAM, storage, bandwidth, network resources, IP addresses and supported operating systems.

The exact resources, features, operating system options, pricing and availability are determined by the VPS product selected at the time of purchase.

Account and Order Information

Customers are responsible for providing accurate and complete information when creating an account or placing an order. You are also responsible for keeping your account credentials secure and for activities performed through your account.

SohoCloud may request additional information when reasonably necessary to process an order, verify transaction details, investigate service issues or comply with applicable requirements.

Payment and Order Processing

Orders must be successfully paid through the payment methods presented during checkout. Payment availability may vary depending on location, product and payment provider.

SohoCloud may review an order before service delivery where necessary. An order may be delayed, declined or cancelled when payment information cannot be verified, a transaction appears unauthorized, or the order conflicts with applicable laws or service policies.

Payment processing is subject to the applicable terms and policies of the payment provider used for the transaction.

VPS Delivery and Access

After successful order processing and service configuration, VPS access information and relevant service details may be delivered electronically to the email address associated with the order.

Customers are responsible for checking their email and keeping their VPS access credentials secure. If access information cannot be located or received, please contact SohoCloud Support.

Acceptable Use

VPS resources must be used lawfully and responsibly. Customers may not use SohoCloud services to operate, distribute, facilitate or promote activities that violate applicable laws, third-party rights or SohoCloud policies.

Prohibited activities and additional usage requirements are described in the Acceptable Use Policy .

Copyright and intellectual property complaints are handled under the DMCA Policy where applicable.

Customer Responsibilities

Customers are responsible for the software, applications, websites, databases, files, accounts and other content operated on their VPS.

• Maintain secure passwords and access credentials.
• Keep operating systems and applications appropriately updated.
• Use server resources in accordance with applicable policies.
• Maintain appropriate backups of important data.
• Protect the VPS against unauthorized access and misuse.
• Ensure that hosted content and activities are lawful.

Server Management

Depending on the selected VPS plan, customers may receive administrative or root-level access to their server environment.

Customers are responsible for server administration, software installation, application configuration, security settings and content management unless a specific support service states otherwise.

SohoCloud Support can assist with service-related questions and configuration guidance within the scope of the purchased service.

Service Changes and Suspension

SohoCloud may temporarily restrict, suspend or terminate a service when reasonably necessary to address security risks, abuse, unlawful activity, payment issues, policy violations, technical risks or other circumstances affecting the service.

Where reasonably possible, SohoCloud may provide notice or relevant information regarding a service restriction. Emergency action may be taken when necessary to protect infrastructure, customers or third parties.

Refunds and Cancellations

Refund eligibility, cancellation requirements and applicable time limits are described in the Refund Policy .

Customers should review the Refund Policy before purchasing a VPS service. Certain products, renewals, upgrades or services may be subject to specific conditions.

Privacy and Personal Information

Information submitted through the SohoCloud website, account, checkout and support processes is handled according to the Privacy Policy .

Customers should provide only information that is accurate and necessary for account, order, payment and service-related purposes.

Intellectual Property

Website content, branding, design elements, documentation and other materials made available by SohoCloud Store may be protected by applicable intellectual property laws.

Customers may not reproduce, distribute, modify or commercially exploit SohoCloud materials without appropriate authorization, except where permitted by applicable law.

Third-Party Services

VPS environments may be used with third-party software, operating systems, APIs, applications and other services. Such third-party products and services are governed by their own terms and policies.

Customers are responsible for ensuring that their use of third-party software and services is properly licensed and compliant with applicable requirements.

Service Information and Availability

SohoCloud aims to provide VPS services according to the configuration and features displayed for each product. Service availability may be affected by maintenance, infrastructure conditions, network events, security incidents or circumstances outside reasonable control.

Nothing on this website should be interpreted as a guarantee of uninterrupted availability, specific performance results or suitability for every workload unless expressly stated in the applicable product or service documentation.

Limitation of Liability

To the extent permitted by applicable law, SohoCloud Store is not responsible for losses resulting from customer configuration, software failures, security incidents caused by customer actions, data loss, third-party services or unlawful use of VPS resources.

Customers are responsible for maintaining appropriate backups and security controls for their own data and applications.

Changes to These Terms

SohoCloud may update these Terms of Service when necessary to reflect changes to services, policies, legal requirements or website operations.

The current version published on this website applies to services and orders subject to these Terms.